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2020 First-Line Supervisors of Personal Service Workers Salary Guide

Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

First-Line Supervisors of Personal Service Workers Salary

Salary

$39.8K

Growth

11%

Bright Outlook

Bright

Green

No

What Do First-Line Supervisors of Personal Service Workers Do?

Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.

Also known as:

Hair Salon Manager, Caddymaster, Hotel Services Supervisor, Community Life Director, Residential Assistant, Recreation Coordinator, Direct Care Supervisor, Adult Family Home Program Manager, Salon Manager, Resident Care Supervisor

How Much Do First-Line Supervisors of Personal Service Workers Make ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Percentile 10% 25% 50% (Median) 75% 90%
Annual Wage $25,210 $31,010 $39,800 $52,520 $66,150
Hourly Wage $12.12 $14.91 $19.14 $25.25 $31.80

How Much Do First-Line Supervisors of Personal Service Workers Make ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Percentile
10%
25%
50% (Median)
75%
90%
Annual Wage
$25,210
$31,010
$39,800
$52,520
$66,150
Hourly Wage
$12.12
$14.91
$19.14
$25.25
$31.80

What Tasks Do First-Line Supervisors of Personal Service Workers Perform? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • Assign work schedules, following work requirements, to ensure quality and timely delivery of service.
  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Train workers in proper operational procedures and functions and explain company policies.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Recruit and hire staff members.
  • Inspect work areas or operating equipment to ensure conformance to established standards in areas such as cleanliness or maintenance.
  • Collaborate with staff members to plan or develop programs of events, schedules of activities, or menus.
  • Meet with managers or other supervisors to stay informed of changes affecting operations.
  • Direct or coordinate the activities of workers, such as flight attendants, hotel staff, or hair stylists.
  • Take disciplinary action to address performance problems.
  • Apply customer feedback to service improvement efforts.
  • Requisition necessary supplies, equipment, or services.
  • Analyze and record personnel or operational data and write related activity reports.
  • Direct marketing, advertising, or other customer recruitment efforts.
  • Participate in continuing education to stay abreast of industry trends and developments.
  • Furnish customers with information on events or activities.
  • Inform workers about interests or special needs of specific groups.

What Activities Do First-Line Supervisors of Personal Service Workers Do? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • Assign duties or work schedules to employees.
  • Evaluate employee performance.
  • Explain regulations, policies, or procedures.
  • Train service staff.
  • Resolve customer complaints or problems.
  • Perform human resources activities.
  • Inspect facilities.
  • Inspect equipment to ensure proper functioning.
  • Develop plans for programs or services.
  • Maintain knowledge of business operations.
  • Supervise service workers.
  • Evaluate employee performance.
  • Resolve customer complaints or problems.
  • Order materials, supplies, or equipment.
  • Prepare operational reports or records.
  • Promote products, services, or programs.
  • Maintain professional knowledge or certifications.
  • Provide attraction or event information to patrons.
  • Explain regulations, policies, or procedures.

Typical First-Line Supervisors of Personal Service Workers Knowledge? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Education and Training - Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
  • Personnel and Human Resources - Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

What Are Typical First-Line Supervisors of Personal Service Workers Abilities? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • Oral Comprehension - Listening and understanding what people say.
  • Oral Expression - Communicating by speaking.
  • Problem Sensitivity - Noticing when problems happen.
  • Written Comprehension - Reading and understanding what is written.
  • Speech Clarity - Speaking clearly.
  • Speech Recognition - Recognizing spoken words.
  • Deductive Reasoning - Using rules to solve problems.
  • Inductive Reasoning - Making general rules or coming up with answers from lots of detailed information.
  • Near Vision - Seeing details up close.
  • Written Expression - Communicating by writing.

What Are Typical First-Line Supervisors of Personal Service Workers Skills? 2020 Salary Guide

  • Critical Thinking - Thinking about the pros and cons of different ways to solve a problem.
  • Active Listening - Listening to others, not interrupting, and asking good questions.
  • Speaking - Talking to others.
  • Social Perceptiveness - Understanding people's reactions.
  • Management of Personnel Resources - Selecting and managing the best workers for a job.
  • Coordination - Changing what is done based on other people's actions.
  • Time Management - Managing your time and the time of other people.
  • Persuasion - Talking people into changing their minds or their behavior.
  • Reading Comprehension - Reading work-related information.
  • Service Orientation - Looking for ways to help people.
  • Judgment and Decision Making - Thinking about the pros and cons of different options and picking the best one.
  • Instructing - Teaching people how to do something.
  • Complex Problem Solving - Noticing a problem and figuring out the best way to solve it.

What Are Typical First-Line Supervisors of Personal Service Workers Interests? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • Conventional - Occupations related to Conventional interests frequently involve following set procedures and routines. They include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
  • Enterprising - Occupations with Enterprising interests frequently involve starting up and carrying out projects. Many involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
  • Social - Occupations with Social interests frequently involve working with, communicating with, and teaching people. Most involve helping or providing service to others.

What Is The Projected Employment For First-Line Supervisors of Personal Service Workers ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Location 2018 Employment 2028 Employment Percent change Annual projected job openings
United States 302,200 336,700 11% 34,400

What Is The Projected Employment For First-Line Supervisors of Personal Service Workers ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Location
2018 Employment
2028 Employment
Percent change
Annual projected job openings
United States
302,200
336,700
11%
34,400

What Is The Required First-Line Supervisors of Personal Service Workers Education & Experience? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

  • High school diploma or equivalent
  • Less than 5 years work experience
  • No on-the-job training

Where Can I Find First-Line Supervisors of Personal Service Workers Training In ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

School Program Name Location Length / Graduates
Aveda Fredric's Institute-Cincinnati Salon/Beauty Salon Management/Manager West Chester, OH Less than one year: 0
Beauty Schools of America-Hialeah Salon/Beauty Salon Management/Manager Hialeah, FL At least one but less than two years: 0
Beauty Schools of America-Homestead Salon/Beauty Salon Management/Manager Homestead, FL Less than one year: 0
Bennett Career Institute Salon/Beauty Salon Management/Manager Washington, DC Less than one year: 0
Bevill State Community College Salon/Beauty Salon Management/Manager Jasper, AL 2 years: 15
Brown Aveda Institute-Mentor Salon/Beauty Salon Management/Manager Mentor, OH At least two but less than four years: 13
Less than one year: 24
Brown Aveda Institute-Strongsville Salon/Beauty Salon Management/Manager Strongsville, OH At least two but less than four years: 30
Less than one year: 21
Delta College Salon/Beauty Salon Management/Manager University Center, MI 2 years: 2
Gadsden State Community College Salon/Beauty Salon Management/Manager Gadsden, AL 2 years: 22
At least one but less than two years: 19
George C Wallace State Community College-Hanceville Salon/Beauty Salon Management/Manager Hanceville, AL 2 years: 16
At least one but less than two years: 20
Less than one year: 0

Where Can I Find First-Line Supervisors of Personal Service Workers Training In ? 2020 First-Line Supervisors of Personal Service Workers Salary Guide

School
Program Name
Location
Length / Graduates
Salon/Beauty Salon Management/Manager
West Chester, OH
Less than one year: 0
Salon/Beauty Salon Management/Manager
Hialeah, FL
At least one but less than two years: 0
Salon/Beauty Salon Management/Manager
Homestead, FL
Less than one year: 0
Salon/Beauty Salon Management/Manager
Washington, DC
Less than one year: 0
Salon/Beauty Salon Management/Manager
Jasper, AL
2 years: 15
Salon/Beauty Salon Management/Manager
Mentor, OH
At least two but less than four years: 13
Less than one year: 24
Salon/Beauty Salon Management/Manager
Strongsville, OH
At least two but less than four years: 30
Less than one year: 21
Salon/Beauty Salon Management/Manager
University Center, MI
2 years: 2
Salon/Beauty Salon Management/Manager
Gadsden, AL
2 years: 22
At least one but less than two years: 19
Salon/Beauty Salon Management/Manager
Hanceville, AL
2 years: 16
At least one but less than two years: 20
Less than one year: 0

First-Line Supervisors of Personal Service Workers Job Openings. 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Job Title Company Location Date Posted Federal Contractor
$1,000 Hiring Bonus!! Experienced Colorist (Northgate) Gene Juarez Salon & Spa Seattle, Washington 08/04/2020 No
$1,000 Hiring Bonus!! Experienced Colorist (Bellevue) Gene Juarez Salon & Spa Bellevue, Washington 08/04/2020 No
$1,000 Hiring Bonus!! Experienced Colorist (South Hill) Gene Juarez Salon & Spa Puyallup, Washington 08/04/2020 No
$1,000 Hiring Bonus!! Experienced Colorist (Downtown Seattle) Gene Juarez Salon & Spa Downtown Seattle, Washington 08/04/2020 No
AREA SUPERVISOR BrightSpring Health Services NORTH VERNON, Indiana 08/04/2020 No
AREA SUPERVISOR BrightSpring Health Services CLARKSBURG, West Virginia 08/04/2020 No
Assistant House Manager Susquehanna Springbrook Oneonta, New York 08/04/2020 No
Assistant Spa Manager Big Sky Resort Big Sky, Montana 08/04/2020 No
Assisted Living Supervisor Sunrise Senior Living New York, New York 08/04/2020 Yes
Attractions Supervisor Sun Communities Larkspur, Colorado 08/04/2020 No

First-Line Supervisors of Personal Service Workers Job Openings. 2020 First-Line Supervisors of Personal Service Workers Salary Guide

Job Title
Company
Location
Date Posted
Federal Contractor
Gene Juarez Salon & Spa
Seattle, Washington
08/04/2020
No
Gene Juarez Salon & Spa
Bellevue, Washington
08/04/2020
No
Gene Juarez Salon & Spa
Puyallup, Washington
08/04/2020
No
Gene Juarez Salon & Spa
Downtown Seattle, Washington
08/04/2020
No
BrightSpring Health Services
NORTH VERNON, Indiana
08/04/2020
No
BrightSpring Health Services
CLARKSBURG, West Virginia
08/04/2020
No
Springbrook
Oneonta, New York
08/04/2020
No
Big Sky Resort
Big Sky, Montana
08/04/2020
No
Sunrise Senior Living
New York, New York
08/04/2020
Yes
Sun Communities
Larkspur, Colorado
08/04/2020
No

First-Line Supervisors of Personal Service Workers 2020 Salary Guide By State

Common Careers